An exciting opportunity has arisen within our company in Bristol. Vanaways are an online van sales and leasing business that sell in excess of 5000 vehicles per year and one of the market leaders which continues to rapidly grow. Due to our continued success, we are looking to hire an enthusiastic Customer Support Advisor to bolster our Customer Service Department. The main responsibilities of the role and what is expected of you is as follows:
- Investigating and dealing with customer queries after delivery
- Liaising with customers and suppliers
- Following up with customers after delivery
- Keep up to date records of all queries
- Working as part of a team – supporting, motivating and assisting colleagues
- Maintain high levels of customer service
Our ideal candidate will have the below skills:
- Investigating and dealing with customer queries after delivery
- Liaising with customers and suppliers
- Following up with customers after delivery
- Keep up to date records of all queries
- Working as part of a team – supporting, motivating and assisting colleagues
- Maintain high levels of customer service
Experience Required
Experience in the motor trade is not required however experience in a previous customer service role is desired.
Job Type
Full-time, permanent.
Salary
- Starting Salary £25,000 per year
- Quarterly bonus
Benefits
- 22 days holiday plus your birthday off, plus bank holidays
- Company events
- Staff benefits
- Company pension
- On-site parking
Schedule
Monday to Friday.